Limited Jewelry Warranty
2-Year Limited Jewelry Warranty
Warrantor:
Walkingdots LLC
5830 E 2ND ST, STE 7000 #3630
Casper, WY 82609, USA
Email: info@hommagestore.com
This 2-Year Limited Jewelry Warranty applies to new jewelry products purchased directly from Walkingdots LLC through www.hommagestore.com for personal, family or household use.
For purposes of this Limited Warranty, “we,” “us” and “our” refer to Walkingdots LLC.
Warranty Period
This Limited Warranty lasts for two (2) years from the original date of purchase of the jewelry item covered by this Limited Warranty.
Proof of purchase, such as the original order number or other reasonable evidence of purchase from www.hommagestore.com, may be required in order to process a warranty claim.
Who Is Covered
This Limited Warranty applies to the original consumer purchaser and to a person who received the jewelry item as a gift from the original purchaser, provided that reasonable proof of the original purchase from www.hommagestore.com can be provided.
The warranty period begins on the original purchase date and is not extended or restarted when an item is given as a gift.
This Limited Warranty does not apply to jewelry purchased for resale, purchased second-hand, or purchased or obtained through a third-party seller.
What This Warranty Covers
During the warranty period, we warrant jewelry covered by this Limited Warranty against:
- material manufacturing defects;
- material defects in workmanship; and
- premature or abnormal loss of the PVD gold-colored finish resulting from a defect in materials or workmanship under normal use and care.
Our jewelry is designed to be water- and sweat-resistant for everyday wear. Normal exposure to water and perspiration does not by itself void this Limited Warranty.
For jewelry containing freshwater pearls or other natural materials, natural differences in shape, size, color, surface, texture or appearance are characteristics of the material and are not considered defects.
What This Warranty Does Not Cover
This Limited Warranty does not cover:
- normal wear and tear, including scratches, dents, surface wear or other changes resulting from ordinary use;
- gradual fading, tarnishing, discoloration or other changes in appearance resulting from normal wear and aging where these are not caused by a defect in materials or workmanship;
- loss, theft or accidental damage;
- damage caused by misuse, abuse, neglect or improper handling;
- damage, defects or changes resulting from alteration, modification, resizing, repair, replating, refinishing, polishing or other post-purchase servicing performed by the customer or a third party;
- damage caused by failure to follow reasonable care instructions;
- damage resulting from prolonged or repeated exposure to salt water, chlorine, perfumes, lotions, harsh chemicals, cleaning agents, acids or similar substances;
- damage to pearls or other natural materials caused by chemicals, cosmetics, abrasion, impact or improper storage;
- natural variations in freshwater pearls or other natural materials;
- minor changes that do not materially affect the appearance, function or intended use of the jewelry; or
- warranty claims where post-purchase alteration, modification, repair or other intervention prevents us from reasonably determining whether the claimed condition resulted from a defect in materials or workmanship, to the extent permitted by applicable law.
Care and Water Exposure
Our jewelry is designed to be water- and sweat-resistant for everyday wear, but plated jewelry is not permanently immune to wear or changes in appearance.
To help preserve the gold finish, rinse jewelry with fresh water after exposure to salt water, chlorine or intense workouts, then pat dry. Avoid prolonged exposure to perfumes, lotions and harsh chemicals, and store jewelry separately in a dry place when not being worn.
Normal exposure to water or sweat in accordance with these care instructions does not by itself invalidate this Limited Warranty.
What We Will Do
If we determine that your jewelry has a defect covered by this Limited Warranty, we will provide a replacement at no charge, subject to applicable law.
Where the same jewelry item is available, we will replace the defective item with the same item.
If the original item is no longer available, we may replace it with a reasonably comparable jewelry item of similar type, materials and retail value, subject to availability.
Replacement jewelry provided under this Limited Warranty will remain covered for the remainder of the original two-year warranty period, unless a longer period is required by applicable law.
No cash refund is provided under this Limited Warranty except where required by applicable law.
How to Make a Warranty Claim
To request warranty service, please contact us at:
Please include:
- your name and original order number or other reasonable proof of purchase;
- a description of the issue; and
- clear photographs showing the condition of the jewelry.
If the jewelry was received as a gift, you may provide the original purchaser's order number or other reasonable evidence showing that the item was originally purchased from www.hommagestore.com.
We may request additional information reasonably necessary to assess the claim.
If physical inspection of the jewelry is necessary, we will provide instructions for returning the item. Please do not send jewelry to us without first receiving return instructions.
For a valid warranty claim, we will provide the applicable warranty remedy in accordance with this Limited Warranty and applicable law.
Shipping and Return of Warranty Items
Where physical inspection is required, we will provide return instructions before the jewelry is sent to us.
For a claim determined to be valid and covered by this Limited Warranty, we will bear reasonable standard shipping costs necessary to return the jewelry to us and to provide the applicable warranty replacement.
If a claim is determined not to be covered by this Limited Warranty, we may contact you regarding available options. Where permitted by applicable law, you may be responsible for shipping costs associated with returning an item that is not covered by the warranty. We will inform you of any such cost before taking further action.
Relationship to Returns
This Limited Warranty is separate from our Shipping, Returns, Cancellations & Refunds Policy.
The availability or expiration of a voluntary return period does not, by itself, determine whether a valid warranty claim exists.
Statutory Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.
Nothing in this Limited Warranty excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, restricted or modified.
Last updated: September 2026.